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Кандидат
Мужчина, 41 год, родился 19 марта 1984
Орша, готов к переезду, готов к командировкам
Assistant Executive Housekeeper (DoubleTree by Hilton Moscow Vnukovo Airport)
Специализации:
- Переводчик
Занятость: полная занятость
График работы: полный день
Опыт работы 15 лет 1 месяц
Июль 2010 — по настоящее время
15 лет 1 месяц
Celebrity Cruises
Cleaner, Stateroom Attendant, Housekeeping Supervisor, Assistant Chief Housekeeper
• Directing, coaching, supporting, supervising and evaluating alongside Chief Housekeeper the performance of all Direct Reports, while mentoring, developing training and providing on-the-job assistance;
• Managing guest inquiries which require attention, interacting with guests as well as solving guests issues and concerns;
• Reviewing financial transactions, managing audit findings, and constantly reviewing current operating procedures for revenue-enhancement opportunities;
• Conducting monthly inventory check to ensure expenditures are within budget limitations
• Creating and submitting requisitions, viewing requisition estimates for product replacements, supplies, purchases, etc. and forwarding to the Chief Housekeeper for final approval;
• Coordinating, scheduling, and supervising the day-to-day housekeeping activities in staterooms, public areas, and open decks, working in conjunction with the Chief Housekeeper to direct, coach, support, supervise, and evaluate the performance of Direct Reports;
• Reviewing guest requirements, guest comments, and other related details; visiting staterooms to ensure guest satisfaction;
• Overseeing the assignment of duties, monitoring daily, weekly, and monthly schedules for Direct Reports as well as observing and evaluating staffs and work procedures;
• Implementing Pillars of Safety, Service and Style standards for Hotel Department and making sure all staffs are following company policies and procedures at all times;
• Reviewing outside audits findings and performing regular self-audits;
• Mentoring, developing and providing on-the-job trainings to all subordinates to strengthen their current performance and preparation for future advancement.
Навыки
Уровни владения навыками
Обо мне
I’m a self-disciplined, self-accountable, high-energetic natural leader, seeking for an opportunity to utilize my abilities & experiences in hotel management, which I gained in hospitality business and on board of cruise ships. I am an experienced manager with excellent client and project management skills, action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Среднее специальное образование
2015
Celebrity Cruises
Executive Management, Housekeeping Manager
2003
Оршанский Экономический Колледж
Право, Юриспруденция
Знание языков
Гражданство, время в пути до работы
Гражданство: Беларусь
Разрешение на работу: Россия
Желательное время в пути до работы: Не имеет значения